Keithley Care plans provide fast, high quality services at a fraction of the cost of on-demand service events. Our plan offers multiple years of protection in 3 and 5 year increments.

Key Features

  • Fast turnaround time
  • Low repair cost, covering all parts, labor, and transportation
  • Instruments returned to like-new factory performance
  • 90 day service warranty
  • Includes calibration (if necessary) and adjustments to published accuracy specifications

 

Convenience

Minimize downtime with a Keithley Care plan. You are one click or phone call away from starting your repair process - no quotes, purchase orders, or approval delays.

Online tools are available to book your repair order and track your instrument’s progress through the service process. Depot technicians around the world have immediate access to genuine Keithley replacement parts and proprietary tools that speed their work. Your uptime is our priority.

 

Request More Information About Total Protection:

Cost Effectiveness

A Keithley Care Repair Plan is an effective way to control costs and protect you from unplanned expenses. Our plans cover all parts, labor, and transportation costs for up to 5 years of peace of mind and must be ordered at the time of instrument purchase.
 

Compliance

All repair work includes any calibration and adjustments necessary to restore your instrument to published accuracy specifications, ensuring that all measurement results can be trusted. Calibrations are performed under ISO 9001:2015 Registered Quality System and in compliance with metrology standards:

  • ISO/IEC 17025:2005
  • ANSI/NCSL Z540.1-1994(R2002)
Keithley Care Service Plans

Which Plan is Right for You?

Our factory warranty covers your equipment from failures and design flaws, In addition, there are several service options which can extend your warranty coverage and avoid costly repairs. Pick the plan that best suits your needs [ 3 or 5 year options available ]:

 
 
Service Plan Feature
Total Protection
(Opt. T3, T5)
Gold Care
(Opt. G3, G5)
Keithley Care
(Opt. EW, 3Y-EW,
5Y-EW)
Tek Care
(Opt. R3, R5)
Extension of factory warranty
Protection from manufacturer defects
Free factory certified calibration with repair (if necessary)
Free in-country shipping
Priority on-bench service    
Coverage of user-caused EOS and ESD damage    
Coverage from accidental damage      
Coverage from normal wear and tear      
Loaner unit during repair shipped within 48 hours      

 

Ordering Information

Keithley Care can be added as an option using the ordering nomenclature below with selected Tektronix instruments.

 
Option
Description
Opt. EW 1 YEAR KEITHLEYCARE EXTENDED WARRANTY. Extends 1 additional year to product warranty. Repair coverage includes parts, labor, and transportation.
Opt. 3Y-EW 3 YEAR KEITHLEYCARE EXTENDED WARRANTY. For products with 1 year warranty extends 2 additional years. Repair coverage includes parts, labor, and transportation.
Opt. 5Y-EW 5 YEAR KEITHLEYCARE EXTENDED WARRANTY. Products with a 1 year warranty extends 4 additional years. Products with 3 year warranty extends 2 additional years. Repair coverage includes parts, labor, and transportation.

Service plans may not be available in certain geographies. Please check with the local country/regional sales office for confirmation.

Certain limits apply, see program terms for details.

 

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