Contact us
Call us at
Available 6:00 AM – 5:00 PM (PST) Business Days
Download
Download Manuals, Datasheets, Software and more:
Feedback
====> RichText Elements (1/2)
Ensure your products meets consumer expectations and industry guidelines.
or
Call 973-628-1363
Calibration Capabilities
We provide calibration for a wide variety of instruments from countless brands and are experts in calibration for a diverse breadth of industries.
Calibration Service Levels
Our standard and accredited calibration service options are designed to meet your specific quality requirements.
Service Delivery Options
We offer local pickup and delivery, periodic onsite, and permanent onsite calibration.
Get Started Today
Get a free quote for calibration or call 1-877-477-8204
to speak directly with a customer service representative
I need calibration for...
Which Repair Plan is Right for You?
Our factory warranty covers your equipment from failures and design flaws, In addition, there are several service options which can extend your warranty coverage and avoid costly repairs. Pick the plan that best suits your needs (3 or 5 year options available):
| Factory Service Plans (1) |
Product Standard Warranty | Extended Warranties (Tek Care and Keithley Care) |
Total Product Protection (8) | Gold Care (6) |
|---|---|---|---|---|
| Protection from Manufacturer Defects and Failures |  |
|
|
|
| Free Factory Verified Calibration with all repairs (2) | |
|
|
|
| Easiest service initiation - No PO or administrative payment processing needed | |
|
|
|
| Extension of Factory Warranty | |
|
|
|
| Coverage of user-caused Electrical Over Stress (EOS) and Electo-static Discharge (ESD) Damage (3) | |
|
||
| Coverage from accidental damage (4) | |
|
||
| Loaner Unit Shipped while equipment is in service (5, 7) |
|
|||
| Pre-paid Factory Calibration plan (2) | Initial Factory Calibration Certificate included with product purchase | Optional Add-On | Optional Add-On | Optional Add-On |
Notes:
- All Factory Service Plans are subject to the Terms and Conditions located at: Terms and Conditions | Tektronix
- Factory Verified Calibration will include firmware updates and adjustment if needed. Any 17025 Accredited calibrations are not included and will be upcharged. Some products cannot be calibrated and will receive a functional verification. In certain global service centers we can only perform a standard calibration on certain products without the adjust. Pre-paid calibration plans are set based on manufacturer s recommended calibration interval. Accredited capability may differ based on lab location, upcharges may apply. Contact your local service center for more details.
- Damage from user-caused EOS and ESD is limited to 2x per year per device
- Accidental damage can include drops, water damage, dust accumulation, humidity damage, etc… limited to 2x per year per device. Loaners are subject to availability - Tektronix will make reasonable efforts to obtain and provide loaned equipment to customers. We will make every effort to provide a loaner of equal or better value compared to the equipment in for service
- Gold Care service plans may not be available in certain geographies and are only available on certain products
- Sampling modules will not get a loaner unit unless covered by Gold Care and will not get a loaner for accidental damage
- All existing GOLDLITE Service Contracts will fall under the same coverage features as Total Product Protection - for guidance on which plan is right for you contact your local service center or sales person
General Shipping statement:
Return shipping charges may be covered under Standard Product Warranty and under service contracts. Local service labs may have regional policies on coverage of shipping charges. Contact your local service center for details.
Tektronix testing services labs are ISTA certified to perform a variety of tests.
Tektronix is certified by A2LA as an ISO/IEC 17025 Accredited laboratory. View Certificate...
Ordering Information
Tek Care can be added as an option using the ordering nomenclature below with selected Tektronix instruments.
| Option |
Description |
|---|---|
| Opt. R3 | Standard warranty extended to 3 years. Covers parts, labor and 2 day shipping within country. Guarantees faster repair time than without coverage. All repairs include calibration and updates. Hassle free - a single call starts the process. |
| Opt. R5 | Standard warranty extended to 5 years. Covers parts, labor and 2 day shipping within country. Guarantees faster repair time than without coverage. All repairs include calibration and updates. Hassle free - a single call starts the process. |
Service plans may not be available in certain geographies. Please check with the local country/regional sales office for confirmation.
Certain limits apply, see program terms for details.
Managed Services Comparison Chart
| Active Exchange | Assets On Demand | Field Fulfillment Store | Calibration | |
|---|---|---|---|---|
| Calibration |  |
|
|
|
| Number of Users | Unlimited | Unlimited | Unlimited | Unlimited |
| CalWeb Asset View | |
|
|
|
| Storage of Assets/Supplies | |
|
|
|
| Assets Delivered In Advance | |
|||
| Assets Delivered On Demand | |
|||
| CalWeb New Equipment Requests and Fulfillment | |
|||
| CalWeb Supplies Request and Fulfillment | |
|||
| Dedicated Procurement Support | |
Tektronix nationwide network of labs supports the following calibration services
