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A laboratory's certification to ISO 9001 alone does not demonstrate the competence of the lab to produce technically valid data and results to the same level as an ISO/IEC 17025 accreditation. Our ISO/IEC 17025 accreditation assures our clients precise, accurate and repeatable results, encompassing both our on-site and regional service center laboratories.
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What is ISO/IEC 17025:2017?
ISO/IEC 17025:2017 establishes a global standard for instrument calibration and testing. It specifies the general requirements for the competence to carry out tests and/or calibrations. Laboratories use ISO/IEC 17025:2017 to implement a quality system aimed at improving their ability to consistently produce valid results and is applicable to all laboratories regardless of the number of personnel or the extent of the scope of testing and/or calibration activities.
Basic to the ISO/IEC 17025:2017 standard is the requirement for continual improvement. Regularly scheduled internal audits identify opportunities to make testing or calibrating improvements. Laboratories are also expected to remain up-to-date on scientific and technological advances in relevant areas.
In common with other accreditation standards of the ISO 17000 series (and unlike most ISO standards for management systems), assessment of the laboratory is normally carried out by the national organization responsible for accreditation. Laboratories are therefore "accredited" under ISO/IEC 17025:2017, rather than "certified" or "registered" by a third party service as is the case with ISO 9000 quality standard.
In short, accreditation differs from certification by adding the concept of a third party (Accreditation Body) attesting to technical competence within a laboratory in addition to its adherence and operation under a documented quality system, specific to a Scope of Accreditation.
ISO/IEC 17025:2017
ISO/IEC 17025:2017, General Requirements for the Competence of Testing and Calibration Laboratories was released for publication on November 30, 2017, replacing ISO/IEC 17025:2005. Accredited laboratories have until November 30, 2020 to transition to the revised standard. Tektronix has analyzed the new standard and its implication for our management system and operations and developed a transition plan to implement the needed changes to comply with the new ISO/IEC 17025:2017 standard by the end of 2018.
Tektronix current ISO/IEC 17025:2005 accreditation certificates remain active and valid in recognition of the competence of our service laboratories. Although compliance to the new Standard is planned for 2018, the accrediting body's assessment and certification to the new standard of our calibration and testing laboratories will be based on the respective laboratories’ current certificate expiration. While all accredited calibrations after December 2018 will be in compliance to the 17025:2017 standard, the calibration certificate issued will reflect each lab’s current accreditation during the transition period
ISO/IEC 17025 Lab Accreditation vs. ISO/IEC 17025 Accredited Calibration
Calibration laboratories that are accredited to the ISO/IEC 17025 standard are regularly audited by independent accrediting bodies such as A2LA to test the laboratory’s technical competence and that they follow a proven quality management system. They are guided by quality and integrity in all aspects of their job performance. Each lab is maintains a scope of accreditation that lists all of the types of equipment for which the lab's testing processes meet the requirements of the ISO/IEC 17025 standard.
Calibration labs that describe themselves as ISO/IEC 17025 compliant may be able to calibrate equipment according to the testing standards outlined in the ISO/IEC 17025 standard, but their processes have not been independently verified by an accrediting body.
ISO/IEC Accredited Calibration refers to a calibration that is performed in accordance with ISO/IEC 17025 specifications within our approved scope of accreditation. Accredited calibrations provide a certificate of calibration with the accrediting body's logo on the document. The calibration date is on the certificate and the calibration due date is only placed on the document when specified by the customer or contractually agreed. A traceability statement is provided. Measurement data and uncertainty for each parameter tested during the calibration is provided.
ISO/IEC 17025:2017 Compliance
Laboratories compliant with ISO/IEC 17025:2017 guidelines may be accredited by an internationally recognized external body. This accreditation recognizes capability and competence of a laboratory to perform specific tests and calibrations. There are numerous accreditation bodies serving different regions around the world.
Choose Tektronix for all your calibration needs
- Calibration services for equipment from 9,000-plus manufacturers—far more than just Tektronix!
- Extensive global service network—more than 100 points of service.
- Superior quality—181 ISO/IEC 17025:2005 accreditation parameters.
- 1,100-plus associates—highly skilled technicians and sales representatives.
Expert ISO Calibration Services
At Tektronix, our commitment to quality is the cornerstone of our ISO calibration services. Our ISO 9001 certification and ISO/IEC 17025:2017 accreditation are not just credentials; they represent our unwavering dedication to delivering accuracy, reliability, and confidence in your critical measurements. We understand that accurate and dependable measurements, achieved through professional calibration services following ISO standards, underpin your innovation, quality control, and operational success.
What is ISO 9001?
ISO 9001 is an internationally recognized standard for quality management systems (QMS). It is part of the ISO 9000 family, providing guidelines for organizations to establish, implement, maintain, and continually improve their QMS. The goal of ISO 9001 is to ensure products and services consistently meet customer requirements and enhance customer satisfaction.
Key ISO 9001 Principles Guiding Our ISO Calibration Services
- Customer Focus: We strive to understand and meet your needs for high-quality calibration services, aiming to exceed your expectations.
- Leadership: Our leadership champions a quality-focused culture throughout our calibration operations.
- Involvement of People: Our skilled technicians and metrology experts are integral to our quality objectives and continuous improvement.
- Process Approach: We meticulously manage our calibration processes for consistent, reliable outcomes in all our calibration services.
- Continuous Improvement: We continually enhance our processes and technical capabilities to improve your service experience.
- Evidence-Based Decision Making: Decisions regarding our calibration processes are based on reliable data and analysis.
- Relationship Management: Strong supplier and partner relationships ensure the highest quality at every stage.
ISO 9001 certification, achieved through formal assessment by an accredited body, validates an organization's commitment to robust quality management practices. This certification is a fundamental element of Tektronix's reliable calibration services.
What is ISO/IEC 17025:2017?
ISO/IEC 17025:2017 establishes the global standard for the technical competence of testing and calibration laboratories. It specifies the general requirements for laboratories to carry out tests and/or calibrations. Laboratories use ISO/IEC 17025:2017 to implement a quality system that enhances their ability to consistently produce valid results. This standard is pivotal for any ISO 17025 calibration company aiming for the highest levels of measurement quality.
Continuous Improvement and ISO/IEC 17025:2017
Basic to the ISO/IEC 17025:2017 standard is the requirement for continual improvement. Regularly scheduled internal audits identify opportunities to make testing or calibrating improvements. Laboratories are also expected to remain up-to-date on scientific and technological advances in relevant areas.
In common with other accreditation standards of the ISO 17000 series (and unlike most ISO standards for management systems), assessment of the laboratory is normally carried out by the national organization responsible for accreditation. Laboratories are therefore "accredited" under ISO/IEC 17025:2017, rather than "certified" or "registered" by a third party service as is the case with ISO 9000 quality standard. In short, accreditation differs from certification by adding the concept of a third party (Accreditation Body) attesting to technical competence within a laboratory in addition to its adherence and operation under a documented quality system, specific to a Scope of Accreditation.
The Difference Between ISO/IEC 17025:2017 Lab Accreditation and Accredited Calibration
ISO/IEC 17025:2017 Lab Accreditation
Calibration laboratories that are accredited to the ISO/IEC 17025:2017 standard are regularly audited by independent accrediting bodies such as A2LA to test the laboratory’s technical competence and that they follow a proven quality management system. They are guided by quality and integrity in all aspects of their job performance. Each lab is maintains a scope of accreditation that lists all of the types of equipment for which the lab's testing processes meet the requirements of the ISO/IEC 17025:2017 standard.
Calibration labs that describe themselves as ISO/IEC 17025:2017 compliant may be able to calibrate equipment according to the testing standards outlined in the ISO/IEC 17025 standard, but their processes have not been independently verified by an accrediting body.
ISO/IEC 17025:2017 Accredited Calibration
ISO/IEC Accredited Calibration refers to a calibration that is performed in accordance with ISO/IEC 17025:2017 specifications within our approved scope of accreditation. Accredited calibrations provide a certificate of calibration with the accrediting body's logo on the document. The calibration date is on the certificate and the calibration due date is only placed on the document when specified by the customer or contractually agreed. A traceability statement is provided. Measurement data and uncertainty for each parameter tested during the calibration is provided.
ISO/IEC 17025:2017 Compliance
Laboratories compliant with ISO/IEC 17025:2017 guidelines may be accredited by an internationally recognized external body. This accreditation recognizes capability and competence of a laboratory to perform specific tests and calibrations. There are numerous accreditation bodies serving different regions around the world.
A few of the accreditation bodies include:
- A2LA
- China National Accreditation Service (CNAS)
- Dutch Accreditation Council (RVA)
- German Accreditation Service GmbH (DAKKS)
- National Association of Testing Authorities (NATA)
- The National Voluntary Laboratory Accreditation Program (NVLAP)
- Standards Council of Canada (SCC)
The first step for a laboratory to become accredited is to create and implement a documented quality management system. The quality manual documents the system and normally follows the structure of the ISO/IEC 17025 standard. A rigid on-site assessment process includes staff interviews, demonstration of selected calibration or tests, evaluation of compliance and examination of lab equipment and calibration records. Upon approval, a scope of accreditation is issued.