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Frequently Asked Questions

FAQ
Which license for Kickstart 2.X.X should I purchase with my 6517B?
Kickstart – KICKSTARTFL-SUITE or KICKSTARTFL-SUITE-AN License Gives access to the I-V Characterizer, DMM, Data Logger, Scope, and Power Supply applications in Kickstart. - Allows you to use the DMM application with the 6517B, which supports: Voltage …

This FAQ Applies to:
6517B
783005
Why Won't My Meter Connect to KickStart?
1) Is the instrument supported? While several Tektronix and Keithley instruments are supported there are some instruments that are unsupported. i. Check KickStart webpage under supported instruments: ii. If you still cannot find your instrument, then …

This FAQ Applies to:
783004
KickStart Power Supply FAQs
What power supplies are supported in the power supply app? The app supports the Keithley 2280S-32-6 and 22380S-60-3 Precision Measurement DC Power Supplies and the 2281S-20-6 as a power supply only; the Series 222x and 223x DC power …

This FAQ Applies to:
783004
What is a DMM?
Though DMM stands for a lot of things, including “don’t message me,” and a popular brand of climbing gear, the most common meaning of DMM is digital multimeter. A DMM is a standard test and measurement instrument used by electrical engineers and …

This FAQ Applies to:
783004
KickStart High Resistivity APP FAQs
1. What enhancements to the High Resistivity App were made for KickStart version 2.4? Why should I upgrade my high resistivity app to the latest version? Fully supported software for updated versions of Windows KickStart 1.9.8 only allowed for …

This FAQ Applies to:
783003
KickStart Licensing FAQs
1. I see that KICKSTARTFL-BASE is going away. Will the existing KICKSTARTFL-BASE license still work in KickStart version 2.4.0? a. Yes. b. However, by October 2021, existing KICKSTARTFL-BASE users will need to purchase KICKSTARTFL-SUITE-UP to use their …

This FAQ Applies to:
783002
I see that KICKSTARTFL-BASE is going away. Will the existing KICKSTARTFL-BASE license still work in KickStart version 2.4.0?
a. Yes. b. However, by October 2021, existing KICKSTARTFL-BASE users will need to purchase KICKSTARTFL-SUITE-UP to use their Base licenses with KickStart software versions released after that date.

This FAQ Applies to:
783001
How do I keep Windows 10 up to date on my scope?
Updating Windows 10 Using Windows Update By default, Windows 10 will attempt to automatically keep itself up to date with the latest critical security patches, but it will not install optional updates.  To ensure Windows 10 receives all available updated …

This FAQ Applies to:
782296
What is the difference between Windows 10 on my scope and standard Windows 10?
The Windows build on Tektronix scopes is from the Long-Term Servicing Channel (LTSC), specifically Windows 10 Enterprise 2016 LTSB (Long-Term Service Branch 1607).  You can read more about the LTSC here: https://docs.microsoft.com/en-us/windows/whats …

This FAQ Applies to:
782291
How can I make a rectified AC Voltage measurement using a DMM?
When measuring the DC (average value) content of rectified AC, the signal must be applied to the DC input of the DMM. For the case of half-wave rectified AC, the DC content, or average, is Vpeak / PI.  As an example, a 20.6V RMS transformer is connected …

This FAQ Applies to:
781716