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Welcome to Tektronix Product Support
While we’re happy to “talk tech” with you all day long, we know you’re in a hurry. So we’ve made it easy for you to download manuals, datasheets and software for all our current products, and many discontinued products as well. Just tell us which product you’re using, and we’ll show you everything we have.
The product model you have chosen is currently available for purchase. The following support information is available.
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Datasheet Literature Number: ReleaseDate Video Quality Monitors
Sentry Verify™ monitors and validates MPEG Transport Stream quality at hub sites as an integral part of the source-to-edge monitoring solution.2CW-60879-2 Video Quality Monitors
Monitor your entire network with rich graphs and an easy-to-use web-based interface.2CW-61220-2 Video Quality Monitors
Sentry® is a comprehensive video and audio quality monitoring solution for advanced video networks. It enables video providers to deliver services with optimum quality while reducing operational expenditures.2CW-61154-2 Video Quality Monitors
Medius offers an advanced reporting package that is particularly helpful in capturing detailed QoE information that quickly highlights the top offending programs and/or locations. The reporting capabilities allow each user to generate customized repo2CW-61218-0 Video Quality Monitors
2CW-26128-14 Video Quality Monitors
Consul™ is typically located at a Network Operation Center (NOC) and provides an ideal solution for correlating and managing data from Medius units located throughout the network.2CW-61219-0 Sentry Verify Video Quality Monitors Datasheet
2CW-61155-1
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Manuals Manual Type Part Number: ReleaseDate Medius
Application Manager v10.1Primary User 077300903 Consul
System Monitor v10.1Primary User 077114303 Sentry Series
Video Quality Monitors Serial Numbers B020101 and Above Premium Chassis Declassification and Security InstructionsDeclassification 077133100 Sentry Series
Video Quality Monitors Installation and Safety InstructionsUser 071300707 Sentry Series
Video Quality Monitor v10.0 User ManualPrimary User 077320202 Sentry Series
Video Quality Monitor v10.6Primary User 077320205 Sentry Series
Video Quality Monitors Serial Numbers B020101 and Above Installation and Safety InstructionsPrimary User 071352602 Sentry Series
Video Quality Monitor v9.6 User ManualPrimary User 077320201 Sentry Series
Video Quality Monitor v10.3Primary User 077320204 Sentry Series
Video Quality Monitors Serial Numbers B020101 and Above Installation and SafetyPrimary User 071352604 Sentry Series
Video Quality Monitors Serial Numbers B020101 and Above Installation and SafetyPrimary User 071352605 Sentry Series
Video Quality Monitors Serial Numbers B020101 and Above Installation and Safety InstructionsPrimary User 071352603
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Technical Documents Document Type ReleaseDate A Guide to 4K/UHD Monitoring & Measurement
Handbook 26 Nov 2019 A Guide to Ensuring Digital Video Service Quality
This guide provides the necessary information to establish a high quality of service through your entire digital video delivery workflow, including content readiness, live network monitoring and network troubleshooting.Primer 26 Nov 2019 The Storm Before the CALM: Quieting Loud Commercials in the Cable Environment
The burden of complying with the CALM Act will fall most heavily on the shoulders of cable operators. Unlike TV broadcasters, cable operators will have to monitor the volume of commercials on a large number of channels. They will also have to show thApplication Note 12 Nov 2019 Adaptive Bitrate Streaming
Monitoring and quality control of Adaptive Bitrate Streaming platforms is as important as the ABR systems themselves. This white paper explains how to deliver the highest possible quality video and audio programming over a robust and reliable serviceWhitepaper 27 Dec 2019 Maintaining High Quality of Experience in an Adaptive Bitrate System
Broadcast TV has set a very high bar for viewer expectations and delivering a great quality of experience (QoE). As the trend and demand for multiscreen viewing and TV Everywhere or Over-The-Top (OTT) continues to grow, so does the demand for a highWhitepaper 26 Dec 2019 Delivering Digital Video Services: Ensuring Quality and Compliance
This briefs explains the difference between QoS and QoE and the monitoring requirements needed to achieve the best picture and sound quality for subscribers. In addition, the monitoring requirements for compliance issues such as closed captioning, auTechnical Brief 26 Nov 2019 10 things you need to know about monitoring Video & Audio Quality of Experience
Are you familiar with monitoring your network Quality of Service (QoS), but not quite sure about the benefits of monitoring your network’s Quality of Experience (QoE)? Are you considering deploying a QoE monitoring system, but not sure about the keyFact Sheet 26 Nov 2019 Video and Audio Quality Assurance For Next-generation Video Networks
In the context of video and audio programming, Quality of Experience (QoE) is assuring that operators deliver pictures and sound that will keep their viewers happy. For many years, operators have focused on monitoring the Quality of Service (QoS) ofWhitepaper 12 Nov 2019 Closed Caption Monitoring & Analysis
Let Tektronix guide you through the ABC’s of closed caption monitoring and analysis. We’ll provide a background on the FCC rules and the requirements for establishing best practices. In addition, we will provide some troubleshooting tips and real worReference Guide 27 Dec 2019
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FAQS FAQ ID What fields / parameters contribute to making calculations for the QoE score?
Audio Buffer Overrun Buffer timing violation causing buffer overrun and is greater than or equal to 100ms. Audio Buffer Underrun Buffer timing violation causing buffer underrun is equal to 0 seconds, meaning that the buffer is empty. Audio Packet469661 Why do I see program status graphs on the Sentry GUI but not on the Medius GUI for the same time period for a certain program?
It is possible that the system time on both units are off by a number of hours (without a time zone difference). Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sent247876 Why is the throughput on a 1GB interface set to 940 Mbps?
It is 940 Mbps to accommodate the UDP and TCP overhead for the wrapper around the MPEG payload on a 1 GB interface.469671
