Factory Service Plans

Protect Your Investment.

Tektronix offers a variety of warranty extensions and service plans to protect your investment and keep your instrument in like-new condition. With over 70 years of experience in test and measurement solutions, Tektronix is committed to offering service plans that deliver the highest level of quality and expertise.

  • Choose between a 3 or 5 year extended warranty plan.
  • Loaner product (of equal or higher performance shipped within 48 hours).
  • Technical support - Priority access to Global Tektronix Customer Call Center.
  • User-caused EOS and ESD damage protection.
  • Reduces downtime dramatically. 
  • Choose between a 3 or 5 year extended warranty plan.
  • First and only plan in the industry to offer coverage for accidental damage.
  • Protection against wear and tear.
  • Coverage for electrostatic discharge and electrical overstress.
  • Factory certified calibration and cleaning with each repair event.
  • Choose between a 3 or 5 year extended warranty plan.
  • Quick and convenient. One phone call or click starts the repair process. 
  • Covers equipment, parts, labor and transportation.
  • Includes applicable software, safety and reliability updates. 
  • Reduces repair turnaround time. 

Service Plan Comparison

Silver Care

(R3, R5, AREPAIR)

Total Product Protection

(T3, T5)

Gold Care

(G3, G5, GOLDCARE)

Extension of standard warranty
Coverage of user-caused EOS and ESD damage 
Coverage of accidental damage  
Loaner shipped within 48 hours 

 

Free factory certified calibration with each repair when required
Calibration due notifications via email
Priority on-bench service
Priority access to customer support center 
Updates automatically installed each time unit is repaired
Free in-country shipping

 

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