Problem:
I sent my MDO34, MD32 into the factory service center for adjustment/calibration because the Offset Accuracy is out of specification from the manual/test system.
Factory Service center finds the Offset Accuracy within Specification.
Solution:
The specification changed in January of 2025, you need the latest manual from tek.com.
now ✔ Offset accuracy ±[0.01 X | offset - position | + DC Balance]
Please reference the most current manual.
now ✔ Offset accuracy ±[0.01 X | offset - position | + DC Balance]
Please reference the most current manual.
Latest manual at this time is 077149909 from 7-30-2025 or newer.
