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I am getting the diagnostic error code E1A11 on my CSA803 or 11800-series oscilloscope. What does this mean?

Subject: Troubleshooting | Published: October 2026 | FAQ ID: KB-03880

Question: I am getting the diagnostic error code E1A11 on my CSA803 or 11800-series oscilloscope. What does this mean?

Answer: This diagnostic error code indicates a problem with U500, the Numeric Processor Extension. The value returned of a pre-determined equation was not within +0.005 of the expected value.

Due to the age of these products, replacement parts are no longer available.