Current Language
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Korean (Korea)

언어 선택:

메뉴 전환
Current Language
×
Korean (Korea)

언어 선택:

연락처

텍트로닉스 담당자와 실시간 상담 6:00am-4:30pm PST에 이용 가능

전화

전화 문의

9:00am-6:00PM KST에 이용 가능

다운로드

매뉴얼, 데이터 시트, 소프트웨어 등을 다운로드할 수 있습니다.

다운로드 유형
모델 또는 키워드

피드백

Zoey Customer Care Solution Note


Tektronix' Zoey is an automated Interactive Voice Response (IVR) test system that customers can call anytime they suspect there is a problem with their line. The most common line quality issues are measured and the customer is given a verbal report at the end of the test. When customers have a line issue, they feel reassured that it will be sent to customer care for corrective action. In this way, Zoey improves your customer's loyalty along with your brand's value, helping you to reduce churn and retain customers.