I downloaded and Installed OpenChoice Desktop, but it doesn't recognize my scope.

I downloaded and Installed OpenChoice Desktop, but it doesn't recognize my scope.

Refer to the Prerequisites.txt file available to download on the same page for OpenChoice desktop. Make sure you have all the prerequisites specified. 

Prerequisites
1. PC equipped with  Microsoft Windows 7 32 Bit and 64 Bit OS, Windows 8.1 32 Bit and 64 Bit OS, 4GB RAM or more. 
2. Connected by GPIB, USB, RS232 or LAN to a compatible Tektronix Oscilloscope. 
3. VISA (Virtual Instrument Software Architecture) must be installed on the PC for OpenChoice Desktop to work. 
4. This version of OpenChoice Desktop requires TekVISA v 4.1.0 or higher to be installed on the PC.  
5. Tektronix USB Drivers for THS3000 Series Oscilloscopes must be installed on the PC for OpenChoice Desktop to communicate to these oscilloscopes. 

*OpenChoice Desktop communicates directly to THS3000 series oscilloscopes using Serial Port and does not require VISA.

Helpful Links

• OpenChoice Desktop + Prerequisites.txt Link:

            https://www.tek.com/oscilloscope/tds210-software/tektronix-openchoice-d…

• TekVISA

            https://www.tek.com/oscilloscope/tds7054-software/tekvisa-connectivity-…