Question: When updating firmware it failed and got this Error. now it's and endless loop and will not boot.
fpgaImageConfig didn’t run. It can be run manually /usr/local/tek/scopeapp/bin/cvpTester/fpgaImageConfig [-manual]
Answer: Add an empty file named forceinstall.txt to the USB drive with the .img file and see if that will load the firmware on.
or
1. Re-download the previously attempted firmware image version.
2. On an empty USB drive add the firmware.img file with an empty file named forceinstall.txt
3. Unplug the unit from wall power for a few minutes.
4. Plug USB stick into scope
5. Plug back in and power on.
6. Install should try again.
If still failing the unit will need to come into our factory service center.
To set up a repair or Cal RMA (model and serial number)
call 1-800-833-9200 opt 2. Or 1- 800-438-8165
Or send an email to [email protected]
Or https://www.tek.com/en/services/select-factory-service-request