Chat en direct avec un représentant Tek. Service disponible de 9 h à 17 h, CET jours ouvrables.
Disponible de 9 h à 17 h CET jours ouvrables.
Product Warranty (Warranty 18)
Limited Lifetime Warranty (Warranty 18)
Tektronix warrants to the original end user purchaser ("original purchaser") of the product listed below that the product will be free from defects in materials and workmanship for the lifetime of the product. As used herein, "lifetime of the product" is defined as a period ending five (5) years after Tektronix discontinues manufacturing the product (as determined by Tektronix), but the warranty period shall be at least ten (10) years from the date of purchase of the product by the original purchaser from Tektronix or an authorized Tektronix distributor. This limited lifetime warranty only applies to the original purchaser and is not transferable. In the event of a warranty claim under the limited lifetime warranty, the purchaser must provide satisfactory evidence of the date of purchase from Tektronix or an authorized Tektronix distributor and that it is the original purchaser. In the event of the sale or other transfer of the product by the original purchaser to a third party within three (3) years of the date of purchase of the product by the original purchaser, the warranty period shall be three (3) years from the date of purchase of the product by the original purchaser from Tektronix or an authorized Tektronix distributor. Probes and other accessories and batteries and fuses are not covered by this warranty.
If the product proves defective during the applicable warranty period, Tektronix, at its option, either will repair the defective product without charge for parts and labor, or will provide a replacement of an equivalent product (as determined by Tektronix) in exchange for the defective product. Parts, modules and replacement products used by Tektronix for warranty work may be new or reconditioned to like new performance. All replaced parts, modules and products become the property of Tektronix.
As used hereafter, "Customer" refers to the person or entity asserting rights under this warranty. In order to obtain service under this warranty, Customer must notify Tektronix of the defect before the expiration of the applicable warranty period and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product to the service center designated by Tektronix, shipping charges prepaid and with a copy of proof of purchase by the original purchaser. Tektronix shall pay for the return of the product to Customer if the shipment is to a location within the country in which the Tektronix service center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by accident, ordinary wear and tear of mechanical components, use outside of the product's specifications, improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty a) to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or service the product; b) to repair damage resulting from improper use or connection to incompatible equipment; c) to repair any damage or malfunction caused by the use of non-Tektronix supplies; or d) to service a product that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE PRODUCT IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.