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2 Series MSO Service Manual

Service information for MSO22 and MSO24 instruments

This manual provides theory of operation, service instructions, and a list of replaceable parts for 2 Series MSO instruments.


Dieses Handbuch bezieht sich auf:

MSO22, MSO24, MSO22-EDU, MSO24-EDU

  • Handbuchtyp: Service
  • Teilenummer: 077171001
  • Veröffentlichungsdatum:
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ATTENTION: please read the following terms and conditions carefully before downloading any documents from this website. By downloading manuals from Tektronix' website, you agree to the following terms and conditions:

Manuals for Products That Are Currently Supported:

Tektronix hereby grants permission and license to owners of Tektronix instruments to download and reproduce the manuals on this website for their own internal or personal use. Manuals for currently supported products may not be reproduced for distribution to others unless specifically authorized in writing by Tektronix, Inc.

A Tektronix manual may have been revised to reflect changes made to the product during its manufacturing life. Thus, different versions of a manual may exist for any given product. Care should be taken to ensure that one obtains the proper manual version for a specific product serial number.

Manuals for Products That Are No Longer Supported:

Tektronix cannot provide manuals for measurement products that are no longer eligible for long term support. Tektronix hereby grants permission and license for others to reproduce and distribute copies of any Tektronix measurement product manual, including user manuals, operator's manuals, service manuals, and the like, that (a) have a Tektronix Part Number and (b) are for a measurement product that is no longer supported by Tektronix.

A Tektronix manual may be revised to reflect changes made to the product during its manufacturing life. Thus, different versions of a manual may exist for any given product. Care should be taken to ensure that one obtains the proper manual version for a specific product serial number.

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Tektronix may make changes to the content of this website or to its products at any time without notice.

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TEKTRONIX SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, OR FOR INFRINGEMENT OF INTELLECTUAL PROPERTY) ARISING OUT OF THE USE OF ANY MEASUREMENT PRODUCT MANUAL OR OTHER PUBLICATION PRODUCED OR DISTRIBUTED IN ACCORDANCE WITH THE PERMISSION AND LICENSE SET FORTH ABOVE.

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Important safety information

This manual contains information and warnings that must be followed by the user for safe operation and to keep the product in a safe condition.

General safety summary

Use the product only as specified. Review the following safety precautions to avoid injury and prevent damage to this product or any products connected to it. Carefully read all instructions. Retain these instructions for future reference.

This product shall be used in accordance with local and national codes.

For correct and safe operation of the product, it is essential that you follow generally accepted safety procedures in addition to the safety precautions specified in this manual.

The product is designed to be used by trained personnel only.

Only qualified personnel who are aware of the hazards involved should remove the cover for repair, maintenance, or adjustment.

Before use, always check the product with a known source to be sure it is operating correctly.

This product is not intended for detection of hazardous voltages.

Use personal protective equipment to prevent shock and arc blast injury where hazardous live conductors are exposed.

While using this product, you may need to access other parts of a larger system. Read the safety sections of the other component manuals for warnings and cautions related to operating the system.

When incorporating this equipment into a system, the safety of that system is the responsibility of the assembler of the system.

Service safety summary

The Service safety summary section contains additional information required to safely perform service on the product. Only qualified personnel should perform service procedures. Read this Service safety summary and the General safety summary before performing any service procedures.

To avoid electric shock

Do not touch exposed connections.

Do not service alone

Do not perform internal service or adjustments of this product unless another person capable of rendering first aid and resuscitation is present.

Disconnect power

To avoid electric shock, switch off the product power and disconnect the power cord from the mains power before removing any covers or panels, or opening the case for servicing.

Use care when servicing with power on

Dangerous voltages or currents may exist in this product. Disconnect power, remove battery (if applicable), and disconnect test leads before removing protective panels, soldering, or replacing components.

Verify safety after repair

Always recheck ground continuity and mains dielectric strength after performing a repair.

To avoid fire or personal injury

Use proper power cord

Use only the power cord specified for this product and certified for the country of use. Do not use the provided power cord for other products.

Ground the product

This product is grounded through the grounding conductor of the power cord. To avoid electric shock, the grounding conductor must be connected to earth ground. Before making connections to the input or output terminals of the product, ensure that the product is properly grounded. Do not disable the power cord grounding connection.

Power disconnect

The power cord disconnects the product from the power source. See instructions for the location. Do not position the equipment so that it is difficult to operate the power cord; it must remain accessible to the user at all times to allow for quick disconnection if needed.

Use proper AC adapter

Use only the AC adapter specified for this product.

Connect and disconnect properly

Do not connect or disconnect probes or test leads while they are connected to a voltage source.

Use only insulated voltage probes, test leads, and adapters supplied with the product, or indicated by Tektronix to be suitable for the product.

Observe all terminal ratings

To avoid fire or shock hazard, observe all rating and markings on the product. Consult the product manual for further ratings information before making connections to the product.

Do not exceed the Measurement Category (CAT) rating and voltage or current rating of the lowest rated individual component of a product, probe, or accessory. Use caution when using 1:1 test leads because the probe tip voltage is directly transmitted to the product.

Do not apply a potential to any terminal, including the common terminal, that exceeds the maximum rating of that terminal.

Do not float the common terminal above the rated voltage for that terminal.

The measurement terminals on this product are not rated for connection to Category III or IV circuits.

Do not connect a current probe to any wire that carries voltages above the current probe voltage rating.

Do not operate without covers

Do not operate this product with covers or panels removed, or with the case open. Hazardous voltage exposure is possible.

Avoid exposed circuitry

Do not touch exposed connections and components when power is present.

Do not operate with suspected failures

If you suspect that there is damage to this product, have it inspected by qualified service personnel.

Disable the product if it is damaged. Do not use the product if it is damaged or operates incorrectly. If in doubt about safety of the product, turn it off and disconnect the power cord. Clearly mark the product to prevent its further operation.

Before use, inspect voltage probes, test leads, and accessories for mechanical damage and replace when damaged. Do not use probes or test leads if they are damaged, if there is exposed metal, or if a wear indicator shows.

Examine the exterior of the product before you use it. Look for cracks or missing pieces.

Use only specified replacement parts.

Replace batteries properly

Replace batteries only with the specified type and rating.

Recharge batteries for the recommended charge cycle only.

Wear eye protection

Wear eye protection if exposure to high-intensity rays or laser radiation exists.

Do not operate in wet/damp conditions

Be aware that condensation may occur if a unit is moved from a cold to a warm environment.

Do not operate in an explosive atmosphere

Keep product surfaces clean and dry

Remove the input signals before you clean the product.

Provide proper ventilation

Refer to the installation instructions in the manual for details on installing the product so it has proper ventilation.

Slots and openings are provided for ventilation and should never be covered or otherwise obstructed. Do not push objects into any of the openings.

Provide a safe working environment

Always place the product in a location convenient for viewing the display and indicators.

Avoid improper or prolonged use of keyboards, pointers, and button pads. Improper or prolonged keyboard or pointer use may result in serious injury.

Be sure your work area meets applicable ergonomic standards. Consult with an ergonomics professional to avoid stress injuries.

Use only the Tektronix rackmount hardware specified for this product.

Probes and test leads

Before connecting probes or test leads, connect the power cord from the power connector to a properly grounded power outlet.

Keep fingers behind the protective barrier, protective finger guard, or tactile indicator on the probes. Remove all probes, test leads and accessories that are not in use.

Use only correct Measurement Category (CAT), voltage, temperature, altitude, and amperage rated probes, test leads, and adapters for any measurement.

Beware of high voltages

Understand the voltage ratings for the probe you are using and do not exceed those ratings. Two ratings are important to know and understand:

  • The maximum measurement voltage from the probe tip to the probe reference lead.
  • The maximum floating voltage from the probe reference lead to earth ground.

These two voltage ratings depend on the probe and your application. Refer to the Specifications section of the manual for more information.

WARNING:To prevent electrical shock, do not exceed the maximum measurement or maximum floating voltage for the oscilloscope input BNC connector, probe tip, or probe reference lead.

Connect and disconnect properly.

Connect the probe output to the measurement product before connecting the probe to the circuit under test. Connect the probe reference lead to the circuit under test before connecting the probe input. Disconnect the probe input and the probe reference lead from the circuit under test before disconnecting the probe from the measurement product.

De-energize the circuit under test before connecting or disconnecting the current probe.

Connect the probe reference lead to earth ground only.

Ground-referenced oscilloscope use

Do not float the reference lead of the probe when using with ground-referenced oscilloscopes. The reference lead must be connected to earth potential (0 V).

Floating measurement use

Do not float the reference lead of the probe above the rated float voltage.

Terms in this manual and on the product

These terms may appear in this manual:

WARNING:Warning statements identify conditions or practices that could result in injury or loss of life.
CAUTION:Caution statements identify conditions or practices that could result in damage to this product or other property.

These terms may appear on the product:

  • DANGER indicates an injury hazard immediately accessible as you read the marking.
  • WARNING indicates an injury hazard not immediately accessible as you read the marking.
  • CAUTION indicates a hazard to property including the product.

Symbols on the product



When this symbol is marked on the product, be sure to consult the manual to find out the nature of the potential hazards and any actions which have to be taken to avoid them. (This symbol may also be used to refer the user to ratings in the manual.)

The following symbols(s) may appear on the product.



CAUTION: Refer to Manual


Protective Ground (Earth) Terminal


Earth Terminal


Chassis Ground


WARNING: High Voltage


Connection and disconnection to hazardous bare wire permitted.


Standby


Functional Earth Terminal


Use only on an insulated wire.


Breakable. Do not drop.


Do not connect to or remove from an uninsulated conductor that is HAZARDOUS LIVE.

Operating safely with battery power

For safe operation, the instrument chassis should always remain at earth ground potential.

WARNING:To avoid electric shock, always use the Tektronix-provided grounding cable when the oscilloscope is operating on battery power and not connected to the external power supply. The Tektronix-provided grounding cable is not for permanent usage.

Without a connection between the chassis and earth ground, you may receive a shock from exposed metal on the chassis if you connect an input to a hazardous voltage (>30 VRMS, >42 Vpk). To protect yourself against possible shock, attach the Tektronix-provided grounding cable.

The grounding cable is necessary to provide protective bonding between the oscilloscope and a dedicated earthing terminal, in accordance with the NEC, CEC, and local codes. Consider having a qualified electrician to approve the installation.

The grounding cable shall be connected before powering on the oscilloscope and before attaching the probes to any circuit. Connect the grounding cable from the ground lug terminal on the side panel of the instrument to a dedicated earthing terminal. Make sure the teeth of the alligator clip makes good electrical contact and is secured against slipping.

The alligator clip on the grounding cable must be connected to a dedicated earthing terminal, an earthing terminal bar, or identified equipment grounding points (a rack cabinet for example). Make sure you have a good electrical connection to an appropriate grounding device that is identified with a Protective Earth symbol, or the word GROUND/GND, or the color green (green ground screw/conductor). If none of these are present, assume the connection is not earthed.



Always verify that the grounding cable is making good electrical contact by using an ohmmeter or continuity meter between the dedicated earthing terminal and the ground lug terminal on the side panel of the oscilloscope. Verify again anytime the oscilloscope has been left unattended.

Make sure the dedicated earthing terminal is located in close proximity to the circuit under test. Keep the grounding cable clear of heat sources and mechanical hazards such as; sharp edges, screw threads, moving parts, and closing doors/covers. Inspect the cable, insulation, and terminal ends for damage before use. Do not use a damaged grounding cable. Contact Tektronix for a replacement.

If you choose not to attach the grounding cable, you are not protected against electric shock if you connect the oscilloscope to a hazardous voltage. You can still use the oscilloscope if you do not connect a signal greater than 30 VRMS (42 Vpk) to the probe tip, the BNC connector center, or the common lead. Make sure all probe common leads are connected to the same voltage.

WARNING:Hazardous voltages may exist in unexpected places due to faulty circuitry in the device under test.
CAUTION:When operating the instrument on battery power do not connect a grounded device, such as a printer or computer, to the oscilloscope unless the instrument grounding cable is connected to the earth ground.

Preface

Information to help service your instrument.

Read the General and Service safety summaries before servicing the product.

Be sure to read the introductions to all procedures. These introductions provide important information needed to perform the service correctly, safely, and efficiently.

Supported products

This manual contains information that is necessary to service all 2 Series MSO instruments.

Check for a specific product designation in the header at the top of the page, in a heading, table or figure title, or within text. Material that does not have any specific product designation applies to all products in the manual.

Where to find operating information

For information on installing, operating, and networking the instrument, refer to the online help or user manual that was provided with your oscilloscope.

You can also find the manual at http://www.tek.com/manuals by searching for your product.

Theory of operation

This section describes the electrical operation of the oscilloscope to the module level. The block diagram shows the oscilloscope module interconnections.

Figure 1. 2 Series MSO block diagram

Power supply

The external AC/DC power supply converts AC line voltage to +24 VDC to power the instrument.

Main board

The Main boards contain the following functions:

Acquisition system

The acquisition system begins with the analog signal path and ends with a digitized signal in memory. The signal enters a channel input, and then passes through an attenuator and preamplifier. The analog signal from each preamplifier goes through a digitizer, and then into acquisition memory. The analog signal from each preamplifier is also distributed to a trigger circuit.

Trigger system

The trigger system digitizes the analog signals from the preamplifiers and routes the digitized signal to the trigger circuit. Advanced trigger functions are enabled only when the appropriate application modules and supporting software are installed.

Processor system

The processor system contains an ARM microprocessor that controls the entire instrument. The processor system also contains FLASH ROM, system RAM, and interfaces to USB ports and the ethernet port.

Front panel and display

The front panel circuit contains digital logic that reads the front panel buttons and sends this information to the processor system on the main board. The front panel circuit also contains indicator LEDs to represent system status to the user.

Maintenance

Preventing ESD

Before servicing this product, read the General Safety Summary and the Service Safety Summary at the front of the manual, as well as the following ESD information.

CAUTION:Electrostatic discharge (ESD) can damage any semiconductor component in this instrument.

When performing any service that requires internal access to the instrument, adhere to the following precautions to avoid damaging internal modules and their components due to electrostatic discharge:

  1. Minimize handling of static-sensitive circuit boards and components.

  2. Transport and store static-sensitive modules in their static protected containers or on a metal rail. Label any package that contains static-sensitive boards.

  3. Discharge the static voltage from your body by wearing a grounded antistatic wrist strap while handling these modules.

  4. Service static-sensitive modules only at a static-free work station.

  5. Do not allow any items capable of generating or holding a static charge on the work station surface.

  6. Handle circuit boards by the edges when possible.

  7. Do not slide the circuit boards over any surface.

  8. Avoid handling circuit boards in areas that have a floor or work-surface covering capable of generating a static charge.

Inspection and cleaning

This section describes how to inspect for dirt and damage. It also describes how to clean the exterior and interior of the instrument. Inspection and cleaning are done as preventive maintenance. Preventive maintenance, when done regularly, may prevent instrument malfunction and enhance its reliability.

Preventive maintenance consists of visually inspecting and cleaning the instrument and using general care when operating it.

How often to perform maintenance depends on the severity of the environment in which the instrument is used. A proper time to perform preventive maintenance is just before instrument adjustment.

Exterior cleaning (other than display)

Clean the exterior surfaces of the chassis with a dry lint-free cloth or a soft-bristle brush. If any dirt remains, use a cloth or swab dipped in a 75% isopropyl alcohol solution. Use a swab to clean narrow spaces around controls and connectors. Do not use abrasive compounds on any part of the chassis that may damage the chassis.

Clean the On/Standby switch using a cleaning towel dampened with deionized water. Do not spray or wet the switch itself.

CAUTION:Avoid the use of chemical cleaning agents which might damage the plastics used in this instrument. Use only deionized water when cleaning the front-panel buttons. Use a 75% isopropyl alcohol solution as a cleaner for cabinet parts. Before using any other type of cleaner, consult your Tektronix Service Center or representative.

Inspect the outside of the instrument for damage, wear, and missing parts. Immediately repair defects that could cause personal injury or lead to further damage to the instrument.

Table 1. External inspection checklist
ItemInspect forRepair action
Cabinet, front panel, and coverCracks, scratches, deformations, damaged hardwareRepair or replace defective module
Front-panel knobsMissing, damaged, or loose knobs Repair or replace missing or defective knobs
ConnectorsBroken shells, cracked insulation, and deformed contacts. Dirt in connectorsRepair or replace defective modules. Clear or brush out dirt
Carrying handle and cabinet feet Correct operationRepair or replace defective module
AccessoriesMissing items or parts of items, bent pins, broken or frayed cables, and damaged connectorsRepair or replace damaged or missing items, frayed cables, and defective modules

Flat panel display cleaning

Clean the flat panel display surface by gently rubbing the display with a clean-room wipe (such as Wypall Medium Duty Wipes, #05701, available from Kimberly-Clark Corporation), or an abrasive-free cleaning cloth.

If the display is very dirty, moisten the wipe or cloth with distilled water, a 75% isopropyl alcohol solution, or standard glass cleaner, and gently rub the display surface. Use only enough liquid to dampen the cloth or wipe. Avoid using excess force or you may damage the display surface.

CAUTION:Improper cleaning agents or methods can damage the flat panel display.
  • Do not use abrasive cleaners or surface cleaners to clean the display.
  • Do not spray liquids directly on the display surface.
  • Do not scrub the display with excessive force.
CAUTION:To prevent getting moisture inside the instrument during external cleaning, do not spray any cleaning solutions directly onto the screen or instrument.

Remove and replace procedures

This section contains procedures for removal and installation of replaceable modules in the instrument. Refer to Replaceable parts for lists and exploded views of replaceable modules.

Any module inside of the chassis that does not have a remove and replace procedure requires that the entire instrument be returned to Tektronix Service Center for service.

WARNING: Before performing this or any other procedure in this manual, read the safety summaries found at the beginning of this manual. Also, to prevent possible injury to service personnel or damage to the instrument components, read Preventing ESD.

Before performing any procedure in this subsection, disconnect the power cord from the line voltage source. Failure to do so could cause serious injury or death.

Note:Read the cleaning procedure before disassembling the instrument for cleaning.

Required equipment

Most assemblies in this instrument can be removed with a T-10 Torx® screwdriver tip.

Item No. Name Description
1Screwdriver handle Accepts Torx-driver bits
2T-10 Torx tip Used for removing instrument screws. Torx-driver bit for T-10 size screw heads
3T-8 Torx tip Used for removing screws securing the internal power cable
4Instrument Assembly Fixture Used to hold the instrument in place during service
5Metal Instrument StandUsed to mount the instrument in a specific position

Remove front panel knobs

Use this procedure to remove and replace front panel knob assemblies.

Before you begin

Procedure

There are seven knob assemblies that can be removed.
  1. To remove a knob assembly, pull the knob straight out of the front panel. Finger strength is adequate to pull knobs. Do not use pliers.
  2. To reinstall a knob, align the knob with the shaft indent and press the knob onto the shaft. Turn the knob to make sure there is a smooth rotation.

Disassemble instrument

Use this procedure to disassemble the instrument and to replace the parts.

Before you begin

Procedure

  1. Remove all connected front panel cables and the power cord from the instrument.
  2. Set instrument on its front face, with the bottom of the instrument facing you.
  3. Remove the rear case.
    1. Peel off square label in center of rear case. Leave the silver label containing Model Number and Serial Number intact.
    2. Remove the four T-10 Torx screws from the center of rear case.
    3. Remove the twelve T-10 Torx screws around the perimeter of the instrument.
    4. Remove the rear case.
    5. To reinstall, reverse the steps. Tighten all T-10 Torx screws to 0.65 N·m when reinstalling.
  4. Remove the main board.
    1. To remove the front panel cable, flip up the front side of the connector latch and lift the flex cable up and away from the board.
    2. To remove the two fan cables, depress the latch and slide the cable away from the connector.
    3. To remove the power inlet cable, depress the latch and slide the cable away from the connector.
    4. To remove the display cable, flip up the connector latch on back side (away from cable) and slide the flex cable out of the connector.
    5. To remove the touchscreen cable, flip up the front side of the connector latch and slide the flex cable out of the connector.
    6. Remove the two T-10 Torx screws near the center of the board marked "M3". These metal screws are unique, keep them separated from the rest of the removed screws.
    7. Remove the remaining twenty-two T-10 Torx screws from the board.
    8. Remove the main board.
    9. To reinstall, reverse the steps. Tighten all T-10 Torx screws to 0.65 N·m when reinstalling. Reconnect all the cable to the connectors.
  5. Remove the main heat spreader shield plate and DC power cable assembly.
    1. Remove the three T-10 Torx screws. One screw is marked "M3" and the other two are marked "PT".
    2. Remove the main heat spreader shield plate.
    3. Remove the two T-8 Torx screws from the side of the enclosure.
    4. Remove the DC Power cable assembly.
    5. To reinstall, reverse the steps. Tighten all T-8 Torx screws to 0.45 N·m and T-10 Torx screws to 0.65 N·m when reinstalling. Reconnect the DC Power cable.

Troubleshooting

Before performing this or any other procedure in this manual, read the General Safety Summary and Service Safety Summary found at the beginning of this manual.

To prevent possible injury to service personnel or damage to electrical components, please read information on Preventing ESD. (See Preventing ESD)

This section contains information and procedures designed to help you isolate faults to a module and requires that service personnel have the appropriate skills to work on this instrument, including PC troubleshooting and Microsoft Windows operating system skills. Details of PC and Windows operation and service are not in this manual.

For assistance, contact your local Tektronix Service Center.

Service level

This subsection contains information and procedures to help you determine if a faulty power supply is the problem with your instrument. If replacing the power supply does not fix the fault, you will need to return the instrument to a Tektronix Service Center for repair, as no other internal electronic assemblies or modules are user-replaceable.

Check for common problems

Use the following table to help isolate possible failures.

The table lists problems and possible causes. The list is not comprehensive, but it may help you eliminate a problem that is quick to fix, such as a loose power cord. For more detailed troubleshooting, see the Troubleshooting procedures.

SymptomPossible cause(s)
Power on, but the instrument will not bootPower on configuration
Clock Tree
Board ID
Serial bus issues
Black displayBad display
Bad cable
Board level connectivity
Black screen detect circuit
Display flickerBad display
Bad cable
Board level connectivity
Black screen detect circuit
Cannot set time/dateRTC device
I2C Bus issues
Touch screen not workingI2C Bus issues
Interrupt or Reset issues
Bad cable
Bad touch sensor
License keys will not load Bad encryption EEPROM
Instrument will not power onPower enable
Power supplies
Instrument will not power off properlyMFG JTAG connection
Processor/Power control communication
Button press logic
Power on momentarily then offPower enable
Power supplies
Instrument will not remember previous power statePower enable
No battery communicationPMBus isolator
No ethernetEthernet phy
Power on and boots, but no serial consoleSerial buffers
DPG not functionalNot a failure
Serial present detect
Fan speed abnormalFan Tach logic
Fan control
USB device port not functional26 MHz generator
USB receiver
USB host port not functional26 MHz generator
USB phy
USB hub
USB power
Digital calibration failureDigital threshold circuitry
Digital comparator circuitry
Power drops when battery attachedMain board battery circuit
Front panel button issuesFlex circuit
Shift logic
Front panel LED issuesFlex circuit
Shift logic
Encoder problemEncoder hardware
Encoder control

Troubleshooting procedures

Use the following diagrams to troubleshoot an instrument failure. Begin with the Primary troubleshooting procedure.

Before you begin
  • Use a digital voltmeter to check power supply voltages.
  • Ensure an antistatic work environment. To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
WARNING:Before removing the rear case, disconnect the power cord from the line voltage source. Failure to do so could cause serious injury or death.

Primary troubleshooting procedure

Power supply troubleshooting procedure

Note:Images show the power supply cable disconnected from the main board, to better show the test point locations. The power cable from the power supply must be connected to the main board to test the +24 VDC value.

Main board isolation troubleshooting procedure

Power fuse troubleshooting procedure

Instrument self tests

The instrument runs self test diagnostics during every power on. The power on self tests ensure that the hardware and software are functionally working. The tests provide limited diagnostic information, and provide no performance information.

If the instrument detects errors during power on, a pop-up message indicates that a failure has occurred. To display the self test menu and results, select Utility > Self Test. Select a test mode and run the self tests. If you continue to get errors on one or more tests, you will need to return the instrument to your nearest Tektronix Service Center for repair.

Adjustment procedures and interval

Adjustment and calibration can be performed only by a Tektronix Service Center.

The voltage and timing references inside the instrument are very stable over time and do not need routine adjustment.

If the instrument fails the performance tests in the specifications and performance verification manual, adjustment may be required. To download the manual, go to tek.com, enter the instrument model number in the search field. The specification and performance verification document is listed under manuals.

If periodic calibration is required, a general rule is to verify performance and make adjustments (only if needed) every 2000 hours of operation or once a year if the instrument is used infrequently.

Adjustment after repair

After removal and replacement of any module, you must complete the performance verification procedures, found in the specifications and performance verification manual.

Replacement of the 2 Series MSO main board, front panel assembly or chassis requires adjustment and completion of the performance verification procedures.

Replaceable parts

Use the replaceable parts diagram and table to identify replaceable parts for your product.

You cannot order internal parts for the 2 Series MSO. For more information about replacing parts, contact your local Tektronix Service Center. Include the following information when contacting Tektronix.

  • Part number
  • Instrument type or model number
  • Instrument serial number
  • Instrument modification number, if applicable

Abbreviations conform to the American National Standard ANSI Y1.1-1972.

Returning instrument for service

Use the following instructions for returning your instrument for service.

When repacking the instrument for shipment, use the original packaging. If the packaging is not available or unfit for use, contact your local Tektronix representative to obtain new packaging.

If you need to return your instrument for repair or calibration, call 1-800-438-8165 or complete the form at tek.com/services/repair/rma-request. When you request service, have the serial number, firmware, and software version of the instrument.

If you want to see the warranty or service agreements on your products, or if you want to create your own service price estimate, visit our quick service quote site at tek.com/service-quote.

Full assembly parts list

Use the parts list table to identify mechanical and electrical components.

Table 1. Parts list guide
Column nameDescription
Index numberItems in this section are referenced by figure and index numbers to the exploded view illustrations that follow.
Tektronix part numberUse this part number when referencing parts from Tektronix.
QtyThis indicates the quantity of parts used.
Name and descriptionAn item name is separated from the description by a colon (:). Because of space limitations, an item name may sometimes appear as incomplete. Use the US Federal Catalog handbook H6-1 for further item name identification.


Index numberTektronix part number QtyName and description
1065-1087-XX1SERVICE REPLACEMENT KIT; FRONT PANEL & CHASSIS FOR MSO22
065-1086-XX1SERVICE REPLACEMENT KIT; FRONT PANEL & CHASSIS FOR MSO24
2276-0894-XX1EMI SUPPRESSION; BROADBAND FERRITE; SPLIT ROUND CABLE, PKG APROX 15X15X18MML, IMPEDANCE 123 OHMS AT 100MHZ

Also included in the Front Panel Service Replacement Kit

3200-5547-XX1HOUSING, GROUND LUG
4407-6225-XX1PLATE, MAIN HEAT SPREADER & EMI SHEILD
5342-1321-XX2THERMAL INTERFACE MATERIAL 20MM SQUARE, 2MM THICK
6211-1721-XX2SCREW, DELTA-PT, M2.5 X 8MM, T8
7174-7435-XX1DC POWER CABLE ASSEMBLY
8211-1585-XX40SCREW, DELTA-PT, 3MM X 8MM, T10
9211-1584-XX3SCREW, MACHINE, M3 X 0.5 X 6MM PAN HEAD, TORX T10
10878-1798-XX1CIRCUIT BOARD ASSEMBLY; BUILD OPTION A; MAIN; 2 CH; 2 SERIES; 3895547XX; MSO22
878-1797-XX1CIRCUIT BOARD ASSEMBLY; STANDARD; MAIN; 4 CH; 2 SERIES; 3895547XX; MSO24
11351-1162-XX1GUIDE, MSO GUIDE
12337-4908-XX1SHIELD, BACKSIDE AFG
337-4909-XX1INSULATOR, BACKSIDE AFG SHIELD
13202-0592-XX1CASE, REAR
14200-5543-XX1COVER, BATTERY INTERFACE DOOR
15335-4466-XX1LABEL, REAR
16366-0968-XX4ASSEMBLY, KNOB WITH SPRING, MEDIUM
17366-0969-XX3ASSEMBLY, KNOB WITH SPRING, SMALL

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