Frequently Asked Questions

FAQ FAQ ID
MSO/DPO5000 USB UTI Driver Update
In some of the earlier USB UTI drivers, a bug was discovered that in some applications (ATE for example) reading information back from the instrument will stop and subsequent read/write attempts will fail.  MSO/DPO5000 series that had...
This FAQ applies to:
MSO5034, MSO5054, MSO5104, MSO5204, DPO5034, DPO5054, DPO5104, DPO5204
990068
What are the differences for the MSO/DPO2000 and MSO/DPO2000B series?
The differences are that the MSO/DPO2000B offer the 70MHz models and a standard 5 years warranty instead of the 3 years warranty.
This FAQ applies to:
MSO2002, MSO2002B, MSO2004B, MSO2012B, MSO2014B, MSO2022B, MSO2024B, DPO2002, DPO2002B, DPO2004B, DPO2012B, DPO2014B, DPO2022B, DPO2024B
997248
The TPA-N-PRE preamp requires the MDO4000 have v2.94 or newer firmware.
The TPA-N-PRE preamp requires the MDO4000 to have v2.94 or newer firmware installed.  If your MDO4000 does not have v2.94 or later installed go to the Tek.com Downloads http://www.tek.com/downloads, enter your instrument model number and select...
This FAQ applies to:
MDO4014-3, MDO4034-3, MDO4054-3, MDO4054-6, MDO4104-3, MDO4104-6
999764
Floating Licenses for MSO/DPO5000, DPO7000, DPO/DSA70000 and MSO70000 Series Oscilloscopes.
Tektronix offers floating licenses for the MSO/DPO5000, DPO7000, DPO/DSA70000 and MSO70000 Series Oscilloscopes.  When you have a floating license, you will receive a email that explains how to access the licenses.   You will have to...
This FAQ applies to:
DPO5034, DPO5054, DPO5104, DPO5204, DPO70404, DPO70404B, DPO70404C, DPO7054, DPO7054C, DPO70604, DPO70604B, DPO70604C, DPO70804, DPO70804B, DPO70804C, DPO7104, DPO7104C, DPO71254, DPO71254B, DPO71254C, DPO71604, DPO71604B, DPO71604C, DPO72004, DPO72004B, DPO72004C, DPO72504D, DPO7254, DPO7254C, DPO73304D, DPO7354, DPO7354C, DSA70404, DSA70404B, DSA70404C, DSA70604, DSA70604B, DSA70604C, DSA70804, DSA70804B, DSA70804C, DSA71254, DSA71254B, DSA71254C, DSA71604, DSA71604B, DSA71604C, DSA72004, DSA72004B, DSA72004C, DSA72504D, DSA73304D, MSO5034, MSO5054, MSO5104, MSO5204, MSO70404, MSO70404C, MSO70604, MSO70604C, MSO70804, MSO70804C, MSO71254, MSO71254C, MSO71604, MSO71604C, MSO72004, MSO72004C
1016409
Pictures of Replacable Parts for the P6139B and P5050B, 3.8 mm Probes
Refer to attached file for images and listing of replacable part numbers. 
This FAQ applies to:
P6139B, P5050B
1017467
Scope Error "Scope status returned as: PASS:UNCAL - The instrument is not fit for duty and the results might be invalid."
The error message you are experiencing is an bug in firmware version (V6.4.5).  This version had bug where it reports UNCAL.  This is fixed the later versions of the firmware.  I would recommend upgrading to a later version.  At...
This FAQ applies to:
DPO71604C, DPO72004C, DPO72504D, DPO73304D, DPO70404C, DPO70604C, DPO70804C, DPO71254C, DSA70404C, DSA70604C, DSA70804C, DSA71254C, DSA71604C, DSA72004C, DSA72504D, DSA73304D, MSO70404C, MSO70604C, MSO70804C, MSO71254C, MSO71604C, MSO72004C
1018877

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