Frequently Asked Questions

FAQ FAQ IDsort icon
What's included in the MDO3000 and MDO4000C DDU option?
The Distribution Demo Unit (DDU) option on Tektronix oscilloscopes is an option provided to distributors for demoing scopes to customers with a set time limit before it expires. Questions arise about what's included in the...
This FAQ applies to:
MDO3012, MDO3014, MDO3022, MDO3024, MDO3032, MDO3034, MDO3052, MDO3054, MDO3102, MDO3104, MDO4024C, MDO4034C, MDO4054C, MDO4104C
What is the difference between the Keithley 2636A and 2636B?
In addition to retaining all the features of the Model 2636A, the Model 2636B has 6½-digit resolution, USB 2.0 connectivity, and software command emulation of the Model 2400 SourceMeter SMU Instrument that enables easy migration of legacy test code...
This FAQ applies to:
2636A, 2636B
Where can I download the Arduino Code for the Arduino Courseware Labs?
If you have tried downloading the Arduino Courseware Labs for the TBS1000B-EDU you may have noticed that the Arduino code is missing from the downloads for the individual labs. To get the code you will need to download the full Arduino Course...
This FAQ applies to:
Using Tek Power Sensor Meters PSM in LabVIEW
In this guide I intend to show you how to get setup and running with the Tek PSM Series instruments in the LabVIEW development environment.Getting StartedBefore attempting to use the PSM Series in LabVIEW, be sure to first download and install the...
This FAQ applies to:
PSM3110, PSM3120, PSM3310, PSM3320, PSM3510, PSM4110, PSM4120, PSM4320, PSM4410, PSM5110, PSM5120, PSM5320, PSM5410
RSA306 Demo Kit part number.
Part number for the demo kit is 020-3152-XX. The demo manual can be found here: 
How to replace the CMOS battery on DPO/DSA 7000/70000 Series Oscilloscopes.
You may need to change the CMOS battery on the motherboard.  Refer to attached instructions for changing the battery and resetting the CMOS.Refer to the respective instrument service manual for instructions how to gain access to the instrument...
This FAQ applies to:
DPO70404, DPO70404B, DPO70404C, DPO7054, DPO7054C, DPO70604, DPO70604B, DPO70604C, DPO70804, DPO70804B, DPO70804C, DPO7104, DPO7104C, DPO71604, DPO71604B, DPO71604C, DPO72004, DPO72004B, DPO72004C, DPO72304DX, DPO72304SX, DPO72504D, DPO72504DX, DPO7254, DPO7254C, DPO7354, DPO7354C, DPO75002SX, DPO77002SX, MSO70404, MSO70404C, MSO70604, MSO70604C, MSO70804, MSO70804C, MSO71254, MSO71254C, MSO71604, MSO71604C, MSO72004, MSO72004C, MSO72304DX, MSO72504DX, MSO73304DX, DSA70404, DSA70404B, DSA70404C, DSA70604, DSA70604B, DSA70604C, DSA70804, DSA70804B, DSA70804C, DSA71254, DSA71254B, DSA71254C, DSA71604, DSA71604B, DSA71604C, DSA72004, DSA72004B, DSA72004C, DSA72504D, DSA73304D
Why does my MDO4000C Series scope cause my USB flash drive to pop up with a scan and fix message on my PC?
The MDO4000C products have a new Linux kernel. The security settings of this kernel require that any USB flash drive that is removed without unmounting get tagged as a suspicious device. This can be seen when a drive is written to on the scope,...
This FAQ applies to:
MDO4024C, MDO4034C, MDO4054C, MDO4104C
Are there any example programs for the IVI driver?
When the IVI driver for your measurement instrument is installed, several example programs are also installed.If LabVIEW is already installed on the target system when the IVI driver is installed, then a subfolder, KE2700 or KE6485, in the National...
This FAQ applies to:
2700, 2701., 2750, 6485, 6487, 6514
When customer upgrades bandwidth on a MDO4000C, will the warranty be 3 years from the date of bandwidth upgrade?
No, the warranty does not get reset with the purchase of a bandwidth upgrade or spectrum analyzer upgrade. However, the instrument is returned from the Tektronix Service Center fully calibrated. If you have further questions please connect with...
This FAQ applies to:
MDO4024C, MDO4034C, MDO4054C, MDO4104C
What is the standard warranty on the MDO4000C?
The MDO4000C comes standard with a 3 year product warranty on the instrument and a 1 year warranty on the probes. Note: The MDO4000C is the first product to offer a new service option called the Total Protection Plan with options for 3 or 5...
This FAQ applies to:
MDO4024C, MDO4034C, MDO4054C, MDO4104C