Sentry

Sentry

The quality of the content you deliver defines your brand whether it is streamed or broadcasted to your viewers. Sentry has been deployed worldwide by Cable, Broadcast and OTT Streaming service providers for use in operational, engineering and business environments. Years of experience has honed our technology for delivering accurate, repeatable and reliable measurements to instill confidence in the quality of experience for your viewers.

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1 RU     |     Virtual Machine     |     Cloud

 

Detect & Alert on Critical Customer Impacting Issues

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Sentry measures and reports on the issues that affect your customers the most. Using Tektronix algorithms, a single QoE score truly reflects the customer experience. You can be confident in the quality you are delivering, reduce churn, and increase operational efficiencies.

  • Ensure regulatory compliance with comprehensive audio loudness and caption monitoring
  • React before the customer reacts to avoid costly viewer dissatisfaction
  • QoE scoring correlates directly to the quality of the viewing experience
  • Actionable alerts with reason codes for fast troubleshooting

Easily Scale as your Network Evolves

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Whether you want to monitor one channel or over a thousand, Sentry affords you with the ability to expand your monitoring as your capacity and geographic footprint grows and functionality requirements evolve. Sentry's software-based solution protects your investment and future-proofs your monitoring system as standards and technologies change.

  • Future-proof your monitoring network for new technologies and services
  • Easily configure measurements & alerts for every service at every point in the workflow
  • Scale from monitoring a few services to over a thousand

Correlate Information Across Multiple Points & Networks

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Whether the distribution and delivery network is linear, OTT, or cloud-based, Sentry provides a single tool for monitoring network performance and correlating issues. Aggregate key data and analytics to get a complete view of your network with a common and consistent set of measurements to simplify diagnosis, and reduce the time to remedy complex issues.

  • QoE and QoS measurements and connectivity solutions for linear broadcast, OTT, and RF
  • Monitor using an appliance, virtual instance or in the cloud
  • Unified monitoring solution for mixed linear & OTT networks
  • Easy integration into 3rd party NMS through a RESTful API

All in One Monitoring & Analysis Solution

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Sentry's alarms warn network operations teams of potential problems before they impact customers, and provide engineering personnel with a range of in-depth measurements and analysis for fault diagnosis on reported issues. A database with 90 days of detailed operational data produces tailored reports and information for trending and business analysis.

  • 90-day historical reporting to support compliance and service level agreements
  • Comprehensive QoS, QoE and Picture Quality (PQ) measurements
  • Configurable program alert dashboards for use in operations

 

Models

OTT Streaming: See What the Customer Sees

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Sentry's OTT streaming solutions provide real-time visibility and quality of experience measurements to ensure the content you are delivering is good. The software solution provides monitoring and diagnostics for live streaming at key locations, including AWS Media, virtual private networks, and CDNs.

  • Monitor your network from ingest, through encode, after the packager, and CDN
  • Deploy Sentry where needed with cloud, virtual private network, and datacenter options
  • Ensure seamless profile switching with IDR/EBP validation
  • Support for various DRM and encryption systems

Broadcast & Content Providers

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Sentry provides visibility of operational performance across the whole hierarchy of broadcast stations. Sentry addresses the need for standard work and tools to maximize investment and minimize inefficiencies associated with using multiple processes and methodologies at different levels in the broadcast group organization.

  • Contribution link monitoring: ensure all content, sent or received, is problem-free
  • Gain visibility into the entire network at the local, regional or national level
  • 90-day historical reporting to support compliance and service level agreements
  • Full ingest and playout monitoring: verify compliance and transmission

Cable, Telco & Next Generation Service Providers

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Deployed by service providers worldwide, Sentry's quality of experience and perceptual quality measurements are based on years of experience in real environments. Sentry is designed for large-scale network deployments with repeatable and accurate measurements giving operators confidence in the quality they deliver to subscribers.

  • Ensure regulatory compliance with comprehensive audio loudness and caption monitoring
  • React before the customer reacts to avoid costly viewer dissatisfaction
  • QoE scoring correlates directly to the quality of the viewing experience
  • Actionable alerts with reason codes for fast troubleshooting

 

TitleTypeDate
10 things you need to know about monitoring Video & Audio Quality of Experience

Literature number: 2KW-28174-0
Fact Sheet 20 May 2014
Video and Audio Quality Assurance For Next-generation Video Networks

Literature number: 28W-28245-0
Whitepaper 12 May 2014
The Storm Before the CALM: Quieting Loud Commercials in the Cable Environment

The burden of complying with the CALM Act will fall most heavily on the shoulders of cable operators and is a daunting task.  Download this application note to find out how Sentry…
Literature number: 21W-28130-0

Application Note 20 Apr 2014
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