I see program status graphs on the Sentry GUI but not on the Medius GUI.

Question:

Why do I see program status graphs on the Sentry GUI but not on the Medius GUI for the same time period for a certain program?

Answer:

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.

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This FAQ Applies to:

Product Series: Sentry, Sentry ABR, Sentry Edge, Sentry Edge II, Sentry Verify

Product: VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG

FAQ ID : 247876

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