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Can I send my AFG3000 with the safety issue to Tektronix to have it fixed+ or can Tektronix update my unit here on site?

Question :

Can I send my AFG3000 with the safety issue to Tektronix to have it fixed+ or can Tektronix update my unit here on site?

Answer :

Tektronix has issued a safety notification for the AFG3000 Series Arbitrary/Function Generators. See the safety notification for further information.

This is not necessary. If your unit is affected, you should install the upgrade kit that Tektronix will send to you. This kit contains a grounding post extender (spacer post) that requires only a screwdriver for installation. The instrument does not need to be opened to perform the procedure. If you have not received an upgrade kit for your instrument by September 15, 2006, please contact your local Tektronix service center and order Tektronix part number040-1719-00, free of charge. In the U.S., call1-800-833-9200 and select Option 2.

You can check whether your instrument is affected with the AFG3000 Serial Number Tracking Tool on the following Web site: /node/63241




FAQ ID 63246

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