Frequently Asked Questions

FAQ FAQ ID Sort ascending
Can I sync an AWG70001A & an AWG70002A using the sync hub?

The sync hub, unfortunately, does not support the synchronization of mixed channel AWGs. The units being synced must have the same channel count. The issue comes from the fact that the delays between the two boxes are different, meaning a reliable sync can't be achieved. 


This FAQ applies to:
AWG70001A, AWG70001B, AWG70002A, AWG70002B
773751
What are the differences between the AWG70000A and the AWG70000B?

The key improvements on the B model from the A model are the following:

Streaming ID capability added Memory up to 32 GSa Windows 10 is now standard
This FAQ applies to:
AWG70001A, AWG70001B, AWG70002A, AWG70002B
773671
Model 2520 Remote Test Head

The remote head is available separately.
The number is
2520-300G5
But has to be calibrated with the mainframe..


This FAQ applies to:
2520.
773561
What is the difference between the P7513A and P7513?

The difference between these two probes is a longer cable on the P7513A.  The added length


This FAQ applies to:
P7513, P7513A
773521
How do I set up a network drive on my 5 Series MSO or 6 Series MSO?

Introduction


This FAQ applies to:
LPD64, MSO44, MSO46, MSO54, MSO56, MSO58, MSO58LP, MSO64
773296
Tektronix Video Test Signal generators – and future GPS roll-over dates.

In short, the GPS roll-over date will have no effect until possibly 2029, depending on the product. For more detail Download File.

 

 


This FAQ applies to:
SPG8000, SPG8000A, TG700, TG8000
773206
Host ID for SourceXpress or for the optional application plug-ins?

Within SourceXpress, from the Tools menu, click on “Licenses” to display the license management screen.  The Host ID is listed at the top of the screen.


This FAQ applies to:
ENVFL-SS01, ENVNL-SS01, HSSFL-SS01, HSSNL-SS01, MTONEFL-SS01, MTONENL-SS01, OPTICALFL-SS01, OPTICALNL-SS01, PRECOMFL-SS01, PRECOMNL-SS01, RFGENFL-SS01, RFGENNL-SS01
772691
TRCP0300, TRCP0600, TRCP3000 power supply

Tektronix does not offer a replacement part number.


This FAQ applies to:
TRCP0300, TRCP0600, TRCP3000
772586
Kickstart 2.x.x Software License Installation Process

If you ordered KICKSTARTFL-BASE that is used with the Kickstart 2.0 or higher software application.  If you ordered KICKSTARTFL-HRMA that is used with Kickstart 1.9 software application>


This FAQ applies to:
KICKSTARTFL-BASE, KICKSTARTFL-HRMA
772141
Error message “CvP Tester Didn’t Run” on my 5 Series MSO.

Instruments that have both a Linux drive and a Windows drive should have the same firmware revision on both drives.


This FAQ applies to:
LPD64, MSO54, MSO56, MSO58, MSO58LP, MSO64
771991
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