Frequently Asked Questions

FAQ FAQ ID Sort ascending
Using Tek Power Sensor Meters PSM in LabVIEWIn this guide I intend to show you how to get setup and running with the Tek PSM Series instruments in the LabVIEW development environment.
Getting Started
This FAQ applies to:
PSM3110, PSM3120, PSM3310, PSM3320, PSM3510, PSM4110, PSM4120, PSM4320, PSM4410, PSM5110, PSM5120, PSM5320, PSM5410
What is the part number for the RSA 300/500/600 demo kit

Part number for the demo kit is RSA-DKIT

The demo manual can be found here:

This FAQ applies to:
RSA503A, RSA507A, RSA306, RSA306B, RSA603A, RSA607A
How to replace the CMOS battery on DPO/DSA 7000/70000 Series Oscilloscopes.

You may need to change the CMOS battery on the motherboard.  Refer to attached instructions for changing the battery and resetting the CMOS.

Refer to the respective instrument service manual for instructions how to gain access to the instrument motherboard.

This FAQ applies to:
DPO70404, DPO70404B, DPO70404C, DPO7054, DPO7054C, DPO70604, DPO70604B, DPO70604C, DPO70804, DPO70804B, DPO70804C, DPO7104, DPO7104C, DPO71604, DPO71604B, DPO71604C, DPO72004, DPO72004B, DPO72004C, DPO72304DX, DPO72304SX, DPO72504D, DPO72504DX, DPO7254, DPO7254C, DPO7354, DPO7354C, DPO75002SX, DPO77002SX, MSO70404, MSO70404C, MSO70604, MSO70604C, MSO70804, MSO70804C, MSO71254, MSO71254C, MSO71604, MSO71604C, MSO72004, MSO72004C, MSO72304DX, MSO72504DX, MSO73304DX, DSA70404, DSA70404B, DSA70404C, DSA70604, DSA70604B, DSA70604C, DSA70804, DSA70804B, DSA70804C, DSA71254, DSA71254B, DSA71254C, DSA71604, DSA71604B, DSA71604C, DSA72004, DSA72004B, DSA72004C, DSA72504D, DSA73304D
Why does my MDO4000C Series scope cause my USB flash drive to pop up with a scan and fix message on my PC?

The MDO4000C products have a new Linux kernel. The security settings of this kernel require that any USB flash drive that is removed without unmounting get tagged as a suspicious device.

This FAQ applies to:
MDO4024C, MDO4034C, MDO4054C, MDO4104C
Are there any example programs for the IVI driver?

When the IVI driver for your measurement instrument is installed, several example programs are also installed.

This FAQ applies to:
2700, 2701, 2750, 6485, 6487, 6514
When customer upgrades bandwidth on a MDO4000C, will the warranty be 3 years from the date of bandwidth upgrade?

No, the warranty does not get reset with the purchase of a bandwidth upgrade or spectrum analyzer upgrade. However, the instrument is returned from the Tektronix Service Center fully calibrated. 

This FAQ applies to:
MDO4024C, MDO4034C, MDO4054C, MDO4104C
What is the standard warranty on the MDO4000C?

The MDO4000C comes standard with a 3 year product warranty on the instrument and a 1 year warranty on the probes. 

This FAQ applies to:
MDO4024C, MDO4034C, MDO4054C, MDO4104C
Do the existing MSO/DPO/MDO4000/B Series application modules work with the MDO4000C?

Yes, almost all work from all legacy MSO/DPO/MDO4000/B series scopes. The only one that has some requirements is the MDO4TRIG which requires a spectrum analyzer option MDO4SA3 or MDO4SA6 be installed on your MDO4000C before RF triggering capabilities would work.

This FAQ applies to:
MSO4014B, MSO4032, MSO4034, MSO4034B, MSO4054, MSO4054B, MSO4102B, MSO4104, MSO4104B, DPO4014B, DPO4032, DPO4034, DPO4034B, DPO4054, DPO4054B, DPO4102B, DPO4104, DPO4104B, DPO4AUDIO, DPO4AUTO, DPO4AUTOMAX, DPO4BND, DPO4COMP, DPO4EMBD, DPO4ENET, DPO4LMT, DPO4PWR, DPO4USB, DPO4VID, MDO4014-3, MDO4014B-3, MDO4024C, MDO4034-3, MDO4034B-3, MDO4034C, MDO4054-3, MDO4054-6, MDO4054B-3, MDO4054B-6, MDO4054C, MDO4104-3, MDO4104-6, MDO4104B-3, MDO4104B-6, MDO4104C
What is enhanced security option MDO4SEC on the MDO4000C?

Option MDO4SEC add’s enhanced instrument security to enable password protected control of turning on/off all instrument ports and instrument firmware update functionality. It is a one-time permanent upgrade.

This FAQ applies to:
MDO4024C, MDO4034C, MDO4054C, MDO4104C
What MDO4000C options can be upgraded in the field?

Only MSO, AFG & DVM/Frequency counter can be upgraded in the field. The DVM/Frequency counter is available on all models and is free when when the product is registered. Analog bandwidth upgrade options require the instrument to be calibrated at the Tektronix Service Center. 

This FAQ applies to:
MDO4024C, MDO4034C, MDO4054C, MDO4104C

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