Frequently Asked Questions

FAQ FAQ ID Sort ascending
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
I have lost the device library on the 4200A-SCS.

The best way to get the library back is to re-install Clarius the their system.
It’s free from our Tek.com website.

Here is the link :
https://www.tek.com/software/clarius/1-3


This FAQ applies to:
4200A-MF-UP, 4200A-SCS, 4200A-SCS-ND, 4200A-SCS-PK1, 4200A-SCS-PK2, 4200A-SCS-PK3
247546
I have lost the device library on the 4200A-SCS.

The best way to get the library back is to re-install Clarius the their system.
It’s free from our Tek.com website.

Here is the link :
https://www.tek.com/software/clarius/1-3


This FAQ applies to:
4200A-MF-UP, 4200A-SCS, 4200A-SCS-ND, 4200A-SCS-PK1, 4200A-SCS-PK2, 4200A-SCS-PK3
247546
I have lost the device library on the 4200A-SCS.

The best way to get the library back is to re-install Clarius the their system.
It’s free from our Tek.com website.

Here is the link :
https://www.tek.com/software/clarius/1-3


This FAQ applies to:
4200A-MF-UP, 4200A-SCS, 4200A-SCS-ND, 4200A-SCS-PK1, 4200A-SCS-PK2, 4200A-SCS-PK3
247546
I have lost the device library on the 4200A-SCS.

The best way to get the library back is to re-install Clarius the their system.
It’s free from our Tek.com website.

Here is the link :
https://www.tek.com/software/clarius/1-3


This FAQ applies to:
4200A-MF-UP, 4200A-SCS, 4200A-SCS-ND, 4200A-SCS-PK1, 4200A-SCS-PK2, 4200A-SCS-PK3
247546
I have lost the device library on the 4200A-SCS.

The best way to get the library back is to re-install Clarius the their system.
It’s free from our Tek.com website.

Here is the link :
https://www.tek.com/software/clarius/1-3


This FAQ applies to:
4200A-MF-UP, 4200A-SCS, 4200A-SCS-ND, 4200A-SCS-PK1, 4200A-SCS-PK2, 4200A-SCS-PK3
247546
I have lost the device library on the 4200A-SCS.

The best way to get the library back is to re-install Clarius the their system.
It’s free from our Tek.com website.

Here is the link :
https://www.tek.com/software/clarius/1-3


This FAQ applies to:
4200A-MF-UP, 4200A-SCS, 4200A-SCS-ND, 4200A-SCS-PK1, 4200A-SCS-PK2, 4200A-SCS-PK3
247546
AFG1062 no output with external triggered arbitrary burst

This was a known limitation on AFG1062's that had firmware v1.0.4 or lower. This limitation has been resolved with the installation of firmware v1.0.5 which can be downloaded from Tek.com.


This FAQ applies to:
AFG1062
247536
Does the 80C15 work on a DSA8200?

Yes the DSA8200 supports the 80C15 if the DSA8200 has firmware version V5.2.1.2 or later.


This FAQ applies to:
80C15, DSA8200
247201
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