Consul is used by service providers to gain a quick understand of the quality of experience they are providing on a local, regional or national level. Key features of Consul include a program alert dashboard that gives a single consolidated view of all programs monitored across all Medius units. The dashboard quickly alerts service providers to issues occurring across the network. In addition, Consul provides an understanding of the video quality degradation from location to location, and identifying the top problematic programs at each location.
Capturing detailed quality of experience information is a function of Consul's advanced reporting package. The reporting capabilities allow each user, for instance, a national operations center, to generate customized reports that generate as much or as focused detail as required.
From monthly high level reports for executive staff, to immediate notices for technicians as incidents occur. Users can create a schedule template so that reports can be generated automatically and emailed to designated recipients.
Examples of the reports include alert counts by location, trending reports and distribution by alert type. You can also generate roll up alert analysis reports for large national monitoring coverage.