GeoProbe | Mobile APM User

This course teaches you the fundamentals of using the GeoProbe | Mobile APM system to manage your mobility, security, and session network services. The course uses lectures and then you apply the knowledge using hands-on exercises. By the end of the course, you learn to generate and print reports, configure release causes, configure and monitor alarms, and generate reports using the data cubes.

Course Length -- 1 Day

Who Should Attend This Course
Personnel who use the GeoProbe | Mobile APM application on a daily basis to proactively monitor and troubleshoot mobility, session, and security performance and System Administrators who configure and maintain the GeoProbe | Mobile APM system.

Prerequisites
General knowledge of GeoProbe SpImain menu and Bullseye Alarms, and familiarity with GeoProbe CDR application. Basic PC knowledge and keyboard skills. Basic knowledge of standard Web browsers. Basic knowledge of the Microsoft Windows operating system. Basic knowledge of industry terms and telephony. Basic knowledge of Online Analytical Processing (OLAP) terms and definitions.

Course Content

Introduction to APM
Purpose of GPRS
GPRS Services
GPRS Interfaces
Purpose of APM
APM System Components
APM System External Elements
APM System Operation
Cognos Upfront
Cognos PowerPlay

Logging into APM
Users and User Group Configuration
Release Causes Configuration
Alarm Configuration
Viewing Alarms
Summary Reports
Planning Commercial Services Analysis Link
Operations Dashboard Link
Scheduling Reports
Printing Reports

Recommendation
It is recommended that this course be conducted on-site on an in-service customer system. The on-site training must be conducted on a fully operational GeoProbe | Mobile and GeoProbe | Mobile APM systems (some hands-on labs will be limited to lecture only, to avoid disrupting the in-service GeoProbe and APM systems).