IMA User

This course teaches you the fundamentals of using the IMA system to manage your mobility services from and to interconnect and roaming partners. You will learn how to interpret the data cubes, reports, and alarms. The course uses lectures and then you apply the knowledge using hands-on exercises. By the end of the course, you learn to generate IMA reports and interpret Near Real-Time alarms.

Course Length -- 1 Day

Who Should Attend This Course
Personnel who use the Interconnection Mobility Assurance packages on a daily basis to proactively monitor and troubleshoot interconnection traffic performance and System Administrators who configure and maintain the Interconnection Mobility Assurance system.

Prerequisites
General knowledge of GeoProbe SpImain menu and Bullseye Alarms, and familiarity with GeoProbe CDR application. Basic PC knowledge and keyboard skills. Basic knowledge of standard Web browsers. Basic knowledge of the Microsoft Windows operating system. Basic knowledge of industry terms and telephony. Basic knowledge of Online Analytical Processing (OLAP) terms and definitions.

Recommended
Completion of the GeoProbe User Course.

Course Content

IMA Purpose
IMA Services
IMA System Components
IMA External Elements
Cognos Upfront

Cognos PowerPlay
IMA Log In
Historical Reports
IMA Alarms

Recommendation
It is recommended that this course be conducted on-site on an in-service customer system. When on-site training is requested, it must be conducted on fully operational GeoProbe, or GeoProbe Mobile, and Orion-IMA systems (some hands-on labs will be limited to lecture only, to avoid disrupting the in-service GeoProbe and Orion-IMA systems).