Privacy and Benefits Questions
- What are the benefits of becoming a myTek member?
- I want to add myTek to my trusted sites. What is the process and what addressshould I use?
- I'm concerned about privacy. What happens to my information?
- I'm concerned about giving out my email address. How exactly will my email address be used?
- How do I change my email permissions?
Log in and Profile Update Questions
- What is my username?
- Are user name (email address) and password case sensitive?
- I forgot my password, what do I do?
- Can I cut and paste my log on?
- How do I enable cookies on my browser?
- Do I have to register again if I delete my cookie?
- How do I view or update my current myTek profile?
- How do I change my password or email address (user name)?
- When I register, how do I confirm the registration is complete?
- When I update my profile, how do I know the changes are entered?
- Whom do I contact if I have questions, suggestions or feedback?
Privacy and Benefits Questions
What are the benefits of becoming a myTek member?
myTek membership gives you one-stop access to manuals, software updates, product support status, online webinars, and other tools to help you get the most out of your product.
Once you are a myTek member, you can download and access resources throughout myTek and tektronix.com without re-entering your contact information.
Finally, while joining myTek, you can designate your electronic email preference. If you'd like, you can choose to receive email updates customized to your interests -- including application notes, whitepapers, and product data.
I want to add myTek to my trusted sites. What is the process and what address should I use?
If your browser is set to not accept cookies from sites that are not on your trusted-site list, you will need to add our site to your list of trusted sites. To do so:
- In the Internet Explorer menu, choose "Tools" and then "Internet Options".
- In the "Internet Options" window, choose the "Security" tab and mark the icon "Trusted Sites" by clicking on it.
- Now press the "Sites..." button. When the "Trusted sites" windows displays, fill in "http://*.tek.com" in the upper text box and press "Add". Do the same with "https://*.tek.com" and "http://*.tektronix.com".
- Check the list of sites to ensure that the 3 sites have been added. Then press "OK" (Windows XP) or "Close" (2003). Back in the "Internet Options" windows, press "OK".
I'm concerned about privacy. What happens to my information?
At Tektronix, we respect your right to privacy. To reinforce our commitment, our Privacy Statement is certified by TRUSTe. The information you provide will be used to support your professional relationship with Tektronix and our products. For additional details, please review our Privacy Statement.
I'm concerned about giving out my email address. How exactly will my email address be used?
At Tektronix, we respect your right to privacy. To reinforce our commitment, our Privacy Statement is certified by TRUSTe. The information you provide will be used to support your professional relationship with Tektronix and our products. For additional details, please review our Privacy Statement.
How do I change my email permissions?
Select Update your myTek Profile in the Your Tools box on the myTek Resource Center page. Log in and update your email permission in the Your Preferences section.
Log in and Profile Update Questions
What is my username?
Your user name is your email address. To log in, you must use exactly the same email address you entered when you originally registered.
Are user name (email address) and password case sensitive?
Yes, when you enter your user name (email address), it must be in the same case as when you created it or you will receive an error message. If you do experience an error, use the Password Help link on the registration/log in page, which is not case sensitive. You will receive an email with your user name and password in the correct case.
I forgot my password, what do I do?
From the Registration/Log In page, select Password Help and enter your username (email address). You will receive an email with your user name and password.
Can I cut and paste my log on?
If you cut and paste your user name (email address) or password into the log on screen, make sure there is not a space at the end of either entry.
How do I enable cookies on my browser?
Enabling cookies differs by type of browsers. You will need to follow the procedure for your particular browser. For example,
- In the Internet Explorer menu, choose "Tools" and then "Internet Options"
- In the "Internet Options" window, choose the "Privacy" tab and then "Advanced"
- Make sure cookies are enabled and click "OK"
Do I have to register again if I delete my cookie?
No, simply log in with your username (email address) and password and you will be able to access myTek.
How do I view or update my current myTek profile?
Select Update your myTek Profile from the myTek Resource Center page. You will need to log in, if you have not already. You can either view your profile information or, after re-entering your password, change your profile.
How do I change my password or email address (user name)?
Select Update your myTek Profile from the myTek Resource Center. You will need to log in, if you have not already. On the Update your myTek profile form, go to the Password and User Name section and make your changes.
When I register, how do I confirm the registration is complete?
You will receive a confirmation email that notifies you your registration is complete.
When I update my profile, how do I know the changes are entered?
If you want to confirm the changes you've made, view your profile using the Update your myTek Profile link in the Your Tools box on the myTek Resource Center page. If you change your email address, a confirmation email will be sent to both the old and new email address.
Whom do I contact if I have questions, suggestions or feedback?
For questions, suggestions or feedback, please contact our webmaster